Question 1

How do I book?

Accepted Answer

Get a quote with the form on our website, which opens the hotel's booking system with your dates and guests already filled in, or message the team directly on WhatsApp.

Question 2

I have a promo code. Where do I use it?

Accepted Answer

In the quote form, tap "Have a promo code?" and enter it. It's sent to the booking system together with your dates.

Question 3

Do I need to give the children's ages?

Accepted Answer

Yes. When you choose the number of children in the form, a field appears for each child's age so the quote is accurate.

Question 4

Is breakfast included?

Accepted Answer

It depends on the rate you choose. Check what's included when you get a quote, or ask the team on WhatsApp.

Question 5

Where can I see the current offers?

Accepted Answer

On the offers page, with the conditions of each one. To book an offer, message the hotel on WhatsApp.

Question 6

What types of room are there?

Accepted Answer

Four: Double Room (one double bed or two singles), Triple Room (three single beds), Quadruple Apartment (up to 4 guests) and Chalet (an entrance room with two single beds and a bedroom with a double bed).

Question 7

What's in the rooms?

Accepted Answer

Every room has air conditioning, a TV, a minibar, a safe, a telephone and a balcony with a hammock. Wi-Fi is free.

Question 8

Can a child stay in the Double Room?

Accepted Answer

Yes. The Double Room has a trundle bed for one child up to 7 years old.

Question 9

What's the difference between the Beachfront Side and the Tropical Side?

Accepted Answer

The Beachfront Side sits by the beach, close to reception, the restaurant and the deck. The Tropical Side is a few steps away, among the gardens, with more shade and privacy. Both share the same facilities.

Question 10

Can I use the facilities on the other side?

Accepted Answer

Yes. The pools, deck, beach bar, restaurant and gardens are open to every guest on both sides.

Question 11

Do the rooms face the sea?

Accepted Answer

The rooms are on the beach side, with a balcony with a hammock, on the ground floor or the floor above.

Question 12

How many pools does the hotel have?

Accepted Answer

Four, including a children's pool.

Question 13

Is the hotel good for children?

Accepted Answer

Yes. There's a children's pool, a playground and a babysitting service. The Quadruple Apartment and the Chalet sleep up to 4.

Question 14

Is there parking?

Accepted Answer

Yes, free for guests.

Question 15

What services does the hotel offer?

Accepted Answer

Room service, babysitting, manicure, bicycles, kayak rental, a beach volleyball and beach tennis court, airport transfers and catamaran trips to the natural pools. There's also a conference room for up to 80 people.

Question 16

Where are meals served?

Accepted Answer

At the restaurant on the Beachfront Side, with fish, seafood, poultry, meat and cocktails. In the evening there's also PizzaMia, with wood-fired pizza.

Question 17

Can non-guests eat at PizzaMia?

Accepted Answer

Yes. PizzaMia welcomes visitors too. Message the hotel to confirm opening days.

Question 18

Which languages does the team speak?

Accepted Answer

The family that runs the hotel speaks Portuguese, German, French and English.

Question 19

Where is the hotel?

Accepted Answer

On Bitingui Beach in Japaratinga, on the north coast of Alagoas, within Brazil's Coral Coast. Address: Sítio Bitingui, 300, Japaratinga – AL, CEP 57950-000.

Question 20

Which is the nearest airport?

Accepted Answer

Maceió International Airport (Zumbi dos Palmares), around 120 km away, or roughly 2 hours by car. Recife Airport is around 140 km away, 2 h 30 to 3 h by car.

Question 21

How do I drive from Maceió?

Accepted Answer

Take the AL-101 Norte through Barra de Santo Antônio and São Luís do Quitunde, then the AL-465 to Porto Calvo and on to Japaratinga. There's also a coastal route with a ferry crossing over the Manguaba River.

Question 22

How do I drive from Recife?

Accepted Answer

Take the BR-101 Sul to Cabo de Santo Agostinho, then the PE-060 to São José da Coroa Grande and the AL-101 through Maragogi to Japaratinga.

Question 23

Does the hotel offer airport transfers?

Accepted Answer

Yes. Arrange it on WhatsApp with your flight date and time.

Question 24

Do I need a car in Japaratinga?

Accepted Answer

A car helps you explore, but is not essential: buggies, transfers and excursions offer hotel pick-up. Our team can recommend trusted operators.

Question 25

When is the best time to visit the natural pools?

Accepted Answer

At daytime low tide, ideally below 0.5 m. Trips usually leave around an hour before low tide.

Question 26

Does the hotel organise tours?

Accepted Answer

Yes. The hotel organises catamaran trips to the natural pools. Ask the team for times, which depend on the tide.

Question 27

Are the Galés de Maragogi in Japaratinga?

Accepted Answer

No. Galés and Barra Grande are in Maragogi, around 12 km from the hotel. Japaratinga has its own natural pools just off the shore.

Question 28

Is it a good destination for children?

Accepted Answer

Yes. The beaches have wide stretches of sand and shallow areas form at low tide. Always supervise children and follow the beach flags.

All you need before you come.

Bookings

Rooms

Facilities and services

Getting here

Japaratinga and tours

Didn't find your question?

Your days in Bitingui start here.